Return & Refund Policy
Thanks for shopping at www.ihavedicbeauty.com
IHA VEDIC ESSENTIALS PVT. LTD. believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
There is no cancellation of orders placed under the Same Day Delivery category.
No cancellations will be entertained for orders received on offers or promotions like Pongal, Diwali, Valentine's Day etc.
If product received is not as shown or as per your expectations, kindly report to us at firstname.lastname@example.org within 24 hours from the date you received the product.
To be eligible for a return,
Your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund that will take 5-7 working days to reflect in your account.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions, feel free to write us at email@example.com